Additional Charges
- Room rates are subject to 5% VAT.
- Your day is subject to a tourism fee of 15.00/10.00 AED per day per bedroom (Subject to apartment classification).
Check In/ Check Out
- The official departure time is 12 noon. Late departure can be requested through the Guest relation operation team & it’s subject to availability. Additional charges may be applied.
- Cosmos Star Holiday Homes Rental L.L.C is not responsible for any loss of money or valuables left in the room.
Rates
- The Renter shall comply with all rules and regulations applicable in the UAE at any time and with all charges that may occur.
- A deposit of 100% of the full amount is to be paid at the time of booking.
Required Documents
- The Renter shall ensure providing passport copies of all occupants and Cosmos Living Team shall obtain the passport copies to meet Dubai government protocol of required document submission.
Fair Usage
- The Renter shall refrain from committing any illegal act or similar acts that may lead to police or other authority interference and shall take all precautions in all security and legal measurements.
- The Renter shall not make any changes to the Property and shall maintain the assets and all equipment available in good shape.
- The Renter shall not, under any circumstances and during the term of this Agreement, assign this Agreement or sub- let the Property to any third party without the prior written consent of the Agent. Should any assignment, or sub-letting occur without the prior written consent of the Agent, then this Agreement shall be considered null and void and shall be instantly terminated by the Agent without any prior notice to the Renter. The Agent shall reserve his right to eject the Renter from the Property.
Renter Acknowledgement:
- The Renter acknowledges that it has checked the condition of the Property and accepted it as is and hold the Agent harmless of any claim or indemnification in any case related to the conditions and situation of the Property.
- By the signing of agreement, the guest agrees and accepts that everything in the property is in the working condition.
Vacation-Termination:
If the Renter vacates the Property before the term of the lease Agreement, he shall previously notify the Agent in writing 30 days before his departure in order to check the condition of the Property with the Agent according to the inventory and pay the remaining balance of the rental agreement. If the Renter leaves without notifying the Agent, the latter shall have the right to open the premises in his capacity as the legal representative of the owner of the property and to use, if any, freely the Property without any prior notification. In such case, any belongings of the Renter shall be kept in the Agent custody and shall be returned to the Renter upon request. If the Renter is absent from the town at the expiry of the period of Tenancy or leaves the Property without the Agent’s prior notification, then the Agent shall have the right to open the premises and to lease it to other Renters he finds suitable.
Refund Policy
- Full refund if the Guest cancels the booking at least 30 days prior to check-in dates.
- No refund in case of a no-show.
- No refund if the booking is canceled within 30 days of check-in date.
Security Deposite
- The Agent shall ensure that the Renter have full sets of Keys, access card and parking remote to the property at the commencement of the Agreement. In case of loss of any of these items the renter would pay AED 500/per card, key, parking remote lost.
- The Agent will use all care in performing and providing its services to the Renters but shall not be responsible for any injury, illness, death, loss, damage or claim of whatsoever nature which may result from either of the following:
- Fault of the person(s) affected or any member(s) of their party
- Fault of a third party not connected with the provision of the accommodation by the Agent which the Agent could not have predicted or avoided
- An event or circumstance, which could not have been predicted or avoided even after taking all reasonable care and skill.
- A Security Deposit will be required upon arrival. This is to cover any damages or loss in the property. The amount of deposit shall be refunded to the tenant after a week from check out day after carrying an inventory check on the property by the Agent who has the right to deduct the payment in case of losses or damages to the property and the furniture upon check-out.
Governing Law:
Any dispute arising from this Rental Agreement or its interpretation or termination or pertaining to violation of any obligation referred thereto shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable Federal Laws of the United Arab Emirates.